Transferring funds
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      2. Transferring funds

      Requirements to Receive Funds with HopeGives

      To ensure you can receive funds from your HopeGives campaigns, it is important to meet the following requirements. HopeGives uses PayPal as its payment processor, which means the requirements align with PayPal’s policies.

      For Individuals

      To receive funds through PayPal, you must first set up and verify a PayPal Business account. Here’s what you’ll need:

      • A PayPal Business account (you can upgrade your personal PayPal account)

      • Full legal name

      • Email address (used for login and notifications)

      • Bank account details (routing and account numbers for payouts)

      • Social Security Number (SSN)

      • Residential address

      • Phone number (for verification)

      For Organizations (Businesses or Nonprofits)

      To receive funds through PayPal, your organization must set up a verified PayPal Business account. Here’s what’s required:

      • A PayPal Business account

      • Organization name and authorized representative’s full legal name

      • Email address (used for login and notifications)

      • Bank account details (routing and account numbers for payouts)

      • Employer Identification Number (EIN)

      • Business address

      • Phone number (for verification)

      Account Troubleshooting

      If you experience issues receiving funds:

      • Make sure your PayPal Business account is fully set up and verified

      • Check for email notifications from PayPal or HopeGives about required steps or missing information

      • Confirm that your bank account is linked correctly in your PayPal account

      • Review your PayPal dashboard for any account limitations or alerts

      • If needed, contact PayPal support for account-specific questions

      • You can also reach out to HopeGives support for help with your campaign status or payout issues

      Recurring Donations:
      If your campaign allows recurring donations, donors will need to create a HopeGives account to manage or cancel their recurring gifts. Be sure your PayPal account stays active to continue receiving these payments.

      By completing these steps, you’ll be set up to securely collect and receive donations through HopeGives. If you have any questions, we’re here to help.